*FREE SHIPPING for orders over $75 in 1 to 3 days for most of USA!!!! .
*(UPS Ground anywhere in Continental USA)

SHIPPING just $8.50 for orders under $75.

Free Shipping is not available for Hawaii or Alaska, however, shipping is just $15 no matter the size of your order.

How do I get my 10% discount?

Orders over $150 and get 10% discount automatically...no codes need to be entered
*Please note that our minimum order is $20.

How do Orders Ship?

Orders received after 10 a.m. EST ship next business day.

We currently use UPS Ground and (occasionally USPS for small or back orders) for all of our shipping. We believe the customer or purchaser has the right and should expect that any purchase should be received in good condition and in a timely manner. We will make every attempt to provide purchases in a timely manner. We are not responsible for delays that occur by Acts of God, or other matters out of our control such as backordered inventory, severe weather delays, or transportation problems.

All products are shipped and leave our office IN PERFECT CONDITION, and are not melted or crushed (unless advertised as a Crushed Box item, in which there are no returns). UPS and USPS are responsible for what happens to the products after they leave our office. If you should fail to receive your package, or it has been damaged in any way, please let us know within 48 hours of receipt of your order so that we can begin a claims process for you.

Important Warm Months Shipping Information:

During the warmer months there are increased problems with protein bars melting. We are NOT responsible for the melting of protein bars while in transit. We do place a Protect from Heat label on all our boxes in warmer months, but once your order leaves our premises, the weather and handling and delivery is out of our control.

No returns or credits on protein bars or any product because package contents have been left on your porch or outside in the heat. We suggest having your order shipped to your place of business or to a neighbor's home, or anywhere that it can be taken inside immediately.

If your order containing protein bars has been in the heat for any length of time, unpack your box, and without touching or smashing individual bars, place the boxes in your refrigerator for about an hour. They will re-harden and suffer no loss of nutrition, although they might not be quite as pretty.

What are my choices for Expedited shipping?

We are the only company shipping these products from both East and West Coasts. This means almost all of our customers will receive their orders withing 1 to 3 days UPS Ground and its FREE if order is over $75. See UPS Map for more details. We currently no longer ship Next Day Air, 2nd Day Air, or 3 Day Select.

Do you ship to Alaska, Hawaii, P.O. Box or A.P.O address?

We currently ship to Alaska, Hawaii, P.O. Boxes, and A.P.O addresses by US Postal Service only and not by UPS. There is a flat rate of $15.00 regardless of size of order. The $15 for US Postal Service will be added to your order and any UPS charges will be deducted. You will be emailed your tracking number if one is provided by USPS and estimated delivery date. Allow one to five business days for shipping to most areas.

What do I do if I notice that I've entered the wrong shipping/billing information on my order?

Notify us right away and we may be able to fix it for you. (we will do our best!) The sooner you let us know the better chance we'll have at correcting it before your order ships. If we don't hear from you before it ships, we will charge a $10 change fee, no exceptions.

Can I place my order and have it shipped on a specific day?

Yes you can but YOU must specify which business day that you would like us to ship your order, and not which day you wish to receive it.

How does ordering over a holiday effect shipping times?

UPS does not deliver or ship on/over major Holidays like Christmas, New Years, Memorial Day, July 4th, Labor Day, and Thanksgiving and Friday after Thanksgiving. We will consequently be closed on those days as well. Please plan accordingly when you place your order and when you are deciding to ship Next Day Air, 2nd Day Air, 3 Day Select, or UPS Ground. Please remember that UPS counts Business days only for shipping time. We usually post our shipping schedule two weeks in advance of any major holiday.

How do I calculate the number of days that my order will take to reach me?

Please see the map and estimated shipping chart below, and remember that we usually ship the next business day after we receive your order if it is received after 10 a.m. EST.