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Phone Messages and Emails are reviewed every 1-2 hours during daytime and early evenings 7 days/week 9 AM to 9PM. Priority phone messages and emails are answered ASAP usually within 1-3 hours. We try to answer all phone calls and emails within 24 hours.
Please make sure whether calling or emailing us, that you enter your correct phone and email information or we won't be able to get back to you. Also, make sure your spam settings allow emails from our Customer Service. If you don't find a reply email, please check your spam settings. If you still don't find one, please email us or call us again.